Your privacy is important to us.

This page discloses the privacy policy of VHSequipment.com. We are concerned about your privacy and the security of your important personal information. We want you to be aware of what kind of information we obtain from you and how we use this information. By using this site or making purchases at our site, you consent to this Privacy Policy.

What personally identifiable information is collected?

In order to provide you superior service, communicate marketing promotions which we believe will be of interest to you, and to administer our business, VHSequipment.com may gather the following personal information (except where prohibited by law): salutation, name (first/middle/last), billing and shipping addresses, company name (if applicable), email address, phone/fax number (if applicable), payment type (VISA, Check, Cash, etc.), credit card type/number/expiration date. How this information is used and how we protect information collected from online purchases is explained below.

VHSequipment.com uses your personally identifiable information to provide superior service in the following areas: to process, fulfill and track online orders; bill your credit card for purchases; respond to your customer service inquiries or requests; provide requested services such as rebate redemption and warranty coverage; offer information regarding products and services based on your interests or past purchases; mail marketing/sales material via email or postal mail; set up commercial accounts; or use it for other general business purposes to further enhance our business relationship with you.

To enhance your VHSequipment.com experience, we may also collect aggregate information as to which pages you visit, search terms used, etc. - in order to measure the effectiveness of our website and identify areas for improvement (product selection, site performance and/or to streamline the purchasing processes).

How do we use cookies and technology in our website?

VHSequipment.com sets a cookie on your computer to record certain information during your online visit (session). No personally identifiable information is stored within this cookie. The benefit to you is the ability to save items added to your shopping bag and store them on our server for future reference (up to 30 days). These cookies do not gather sensitive information like your name, address, credit card number, etc., if you do not specifically give that information to us voluntarily. If you have given us that information, cookies enable us to recall it (and save you the trouble of entering it all over again) each time you visit our site.

Our web server collects the addresses of the web sites that visitors came from before visiting our site, which browser was used to view our site and search terms entered on our site. Without making use of any personally identifiable information, we may track the pages visited to help us understand how customers use our site. This helps us make decisions on how to create a better experience for you in the future.

Third party service providers:

VHSequipment.com uses third party companies in limited ways.

We may provide your information to reputable organizations that help us to fulfill services to you on our behalf. For example, we use may use companies to authorize credit card transactions, to ship packages, etc. 

The third party companies we hire are not authorized to use your information for any reason other than to provide the above stated services for which we contract them to perform. We will not sell or rent your name, e-mail address, credit card numbers, mailing address, purchasing history or any other personally identifiable information we learn about you to a third party.

How do we protect the security of your VHsequipment.com order information?

VHsequipment.com is concerned about your privacy and the security of your important personal information. We always use industry standard encryption technologies when transferring and receiving any data that you exchange with our site. We employ the same industry-standard Secure Sockets Layer (SSL) technology that is used by major banks and stock brokerage firms to conduct business via the Internet. This encryption procedure "scrambles" the information you send us and makes online transactions extremely safe.

When we transfer and receive certain types of sensitive information, such as financial information, you will be redirected to a secure server and we will notify you, depending on the type of browser you are using, through a pop-up screen or a yellow "padlock" icon displayed in the lower portion of the browser window. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you via this site.

How do we handle information related to children?

This site is not intended or designed to attract children under the age of 13. We do not knowingly or intentionally obtain any personally identifiable information from any person we know to be under the age of 13.

How am I notified of Privacy Policy changes?

As we continue to grow our businesses and improve our services, we reserve the right to change or modify this Privacy Policy at any time. If there are changes or additions, we will post those changes here or in other formats we deem acceptable, so that you are aware of such changes. If this Privacy Policy changes in such a way that your personally identifiable information may be used or shared in a different manner, you will be given the opportunity to opt-out of having your information used or shared in that new manner.

Disclosure exceptions:

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary: to comply with legal process such as a search warrant, subpoena or court order; to protect against misuse or unauthorized use of our website and/or rights and property; or during emergencies, such as when we believe someone’s physical safety is at risk.

If you have any questions about our policies on privacy, please contact us.